For all cancellations and hold requests, info@provitanashville.com

1. Agreements are auto-renewed unless the MEMBERSHIP IS CANCELLED at least 30 days prior to your scheduled auto-bill date. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable.

2. If you’re sure you’d like to cancel, just email info@provitanashville.com and submit the email with your reasons for cancelling 30 days prior to your next scheduled payment. This will serve as your 30-day written cancellation notice as required by your membership agreement.

3. If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request for a 30, 60 or 90 day billing cycle period. This means Pro Vita will hold your membership for that period of time, and YOU WILL BE BILLED AT THE BEGINNING OF THE HOLD PERIOD for the first month of membership after the hold. Membership and auto-billing will automatically restart when the hold ends.

4. If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.