For all cancellations, please use the form below.
1. Agreements are auto renewed unless the MEMBERSHIP CANCELLATION FORM is submitted to us at least 30 days prior to your scheduled auto-bill date. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable.
2. If you’re sure you’d like to cancel, just complete and submit the form below 30 days prior to your next scheduled payment. This will serve as your 30-day written cancelation notice as required by your membership agreement.
3. If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request for a 30, 60 or 90 day billing cycle period, and your membership will automatically restart and auto-bill when the hold ends. Holds will include a hold fee if requested with less than 14-day notice.
4. If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.